Today, many business processes are supported by systems that generate large volumes of data. This information, in turn, must be collected effectively, analyzed, valued and interpreted to guide companies in decision making and generate organizational competitiveness.
However, in order to guarantee good results, it is necessary to implement strategies such as Business Process Mining (BPM), or business data mining , which through advanced algorithms can automatically generate process models and calculate thesir metrics.
In the same way, the BPM manages a life cycle of the business processes, which constantly evolves so that there is alignment and integration with the strategy that each company considers. In today’s note, we consider it essential to address what each of the cycles consists of and how its correct understanding allows us to provide content of value to customers and companies.
Business Process Mining (BPM) Life Cycle
As we already mentioned, for data mining to be effective it is important that it is constantly evolving. However, this statement does not imply that there are not a series of stages that must be taken into consideration for the optimization of business processes to be possible.
In general terms, there are 3 stages and with some key sub-phases within the BPM life cycle:
· Strategic planning
This first part of the cycle is intended to define the business strategy to be used. For this, it is important to consider the strategic objectives and the value contribution to be achieved at each stage of the process. In addition, it is recommended to include the type of indicators that will be taken into consideration, such as:
- KPI (Key Performance Indicators): used to measure the level of performance of a process.
- KGI (Key Goal Indicator): it is used to define which objectives must be achieved.
- PPI (Process Performance Indicator): it is used to measure, evaluate, review and manage the performance of business processes.
· Analysis and modeling
Once all of the above is done, business processes must be analyzed. Usually, this task is carried out through business models, macro-process maps, flowcharts and value chains that are interrelated with cross-cutting processes and their interaction with actors or existing systems.
· Solution design
At this stage, there is already enough information to eliminate activities that do not add value to the customer or the business. In addition, those tasks that can be automated to take advantage of people specialized in other areas of management and development are also highlighted.
When the weaknesses are finally detected and corrected, the result is a much more complete product. This gives way to the analysis of the investment costs and we proceed to implement the strategy that has been working on.
Although there is certainty of the quality of a strategy, it is important to monitor its behavior and evaluate the results. For this, there are operational, tactical and strategic boards that can determine in real time what is happening according to the desired functionality.
Finally, based on the data obtained, processes can be improved, results optimized, tasks adapted and an objective evaluation of what a company or business needs in a specific way.
we want to be your strategic ally and accompany your company through business process control systems . Remember that Business Process Mining allows you to visualize the development of your business strategies to transform them, improve them and guarantee the success of your business results. Contact us and discover everything we can do for your company!